Legal

Privacy Policy

Last updated: October 6, 2026

This policy explains what information Radix Solutions collects when you visit this website or contact us, how we use it, and the choices you have. It applies to Radix Solutions (“we”, “us”), based in the United States with a remote team also operating from Pakistan.

1. Information we collect

Information you give us directly. When you submit our contact form, we collect your name, email address, and message, plus your phone number and the service you’re interested in if you choose to provide them. This is stored in our database so we can respond to you.

Information collected automatically. Like most websites, our hosting provider (Vercel) automatically logs basic technical information with every request - such as IP address, browser type, and the pages requested - for security and operational purposes. We don’t use this data for tracking or advertising.

Local storage. We use your browser’s local storage (not a tracking cookie) to remember your dark/light mode preference and whether you’ve responded to our cookie notice. This stays on your device and isn’t sent to us.

We do not currently use analytics or advertising tracking tools (such as Google Analytics or similar) on this site. If that changes, we’ll update this policy and our cookie notice before doing so.

2. How we use your information

  • To respond to messages sent through our contact form.
  • To follow up about a project, quote, or job application you’ve contacted us about.
  • To maintain the security and normal operation of this website.

We do not sell your information, and we do not use it for advertising.

3. Who we share it with

We use a small number of third-party services to run this website and store your information:

  • Vercel - hosts this website.
  • Neon - hosts the database where contact form submissions are stored.
  • Cloudflare - manages DNS and provides security/CDN services for our domain.

Each of these providers may process data on servers located in the United States or other countries where they operate. We don’t share your information with any other third party, except where required by law.

4. How long we keep it

We keep contact form submissions on file so we can refer back to past conversations and follow up appropriately. If you’d like us to delete your information, contact us (details below) and we’ll remove it, unless we’re required to retain it for legal reasons.

5. Your rights

Regardless of where you’re located, you can ask us to:

  • Tell you what information we hold about you.
  • Correct inaccurate information.
  • Delete your information.
  • Send you a copy of your information in a portable format.

To exercise any of these, email us at [email protected]. We’ll respond within a reasonable time.

California residents: you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request its deletion. We extend the same rights described above to all visitors regardless of residency.

EU/UK visitors: where applicable, the rights above are intended to align with the EU General Data Protection Regulation (GDPR) and UK GDPR.

6. International data transfers

We’re based in the United States with team members also working from Pakistan, and our service providers operate internationally. If you’re contacting us from outside the United States, your information will be transferred to and processed in the United States and potentially other countries where our providers operate.

7. Children's privacy

This website isn’t directed at children, and we don’t knowingly collect information from anyone under 13. If you believe a child has provided us with information, contact us and we’ll delete it.

8. Changes to this policy

We may update this policy as our practices change. We’ll update the “Last updated” date above whenever we do.

9. Contact us

Questions about this policy or your information: