Terms & Conditions

By accessing this website, you agree to these terms. If you don’t agree, please don’t use the site.

You agree not to misuse this website - for example, by attempting to disrupt it, scrape it at scale, submit false or malicious information through our forms, or use it for any unlawful purpose.

The design, text, graphics, and code of this website belong to Radix Solutions unless otherwise noted, and may not be copied or reused without our permission. This doesn’t apply to work we deliver to clients under a project agreement, which is covered separately in Part B below.

We keep this site reasonably up to date, but information on it (including service descriptions and any figures) is provided “as is” without warranty, and shouldn’t be relied on as a substitute for an actual project proposal.

Before any work begins, we agree on project scope, timeline, and cost through a written proposal or quote, sent by email or another agreed method. That proposal, once accepted, forms the specific agreement for your project alongside these terms.

Projects are billed on a milestone basis: your project is broken into stages agreed up front, with payment due at the completion of each milestone before we begin the next one. Specific milestones, amounts, and due dates are set out in your project proposal or invoice.

Late payment may pause work on your project until the outstanding balance is settled. Our refund terms are covered in our separate Refund Policy.

Timelines depend on you too. We ask that you provide feedback, content, access to accounts/systems, and approvals within a reasonable time. Delays on your end may shift the delivery timeline accordingly.

Once a milestone is paid in full, ownership of the deliverables for that milestone transfers to you. Until payment is received, all work remains the property of Radix Solutions. We retain the right to reuse general methods, frameworks, and non-confidential techniques developed during your project in other work.

Reasonable revisions within the agreed scope are included. Requests that go beyond the original scope (new features, significant design changes, etc.) are treated as a change order and may involve additional cost and timeline, which we’ll always confirm with you before proceeding.

Either party may cancel a project in writing. What happens to payments already made depends on whether work has started - see our Refund Policy for specifics.

We treat information you share with us about your business as confidential, and won’t disclose it to third parties except as needed to deliver the project (for example, to subcontractors bound by similar confidentiality obligations) or as required by law.

We build what’s agreed in your project scope to a professional standard. Beyond that, services are provided without further warranty. We don’t guarantee specific business outcomes - for example, a particular search ranking, conversion rate, or revenue figure - since those depend on factors outside our control.

To the extent permitted by law, Radix Solutions’s total liability for any claim relating to a project is limited to the amount you’ve paid us for that project. We’re not liable for indirect, incidental, or consequential damages (such as lost profits or lost data) arising from our services.

Projects often rely on third-party services - hosting, domain registration, APIs, paid plugins, and similar. Unless otherwise agreed, you’re responsible for the ongoing costs of any such services associated with your project.

We typically send and accept proposals, invoices, and approvals electronically (by email or a similar method), and you agree that your electronic acceptance - including a reply email, a typed signature, or clicking an “accept” action - is as legally binding as a signature on paper. In the United States, this is recognized under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA), both of which Arizona has adopted. For clients outside the United States, equivalent legal recognition of electronic agreements is generally provided under frameworks such as the UNCITRAL Model Law on Electronic Commerce and, within the EU, the eIDAS Regulation.

We work with clients outside the United States, including remote collaboration from Pakistan. These terms are governed by the law stated below regardless of where you’re located, but nothing here limits any protections you’re entitled to under the mandatory consumer or business laws of your own country, where applicable.

These terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles. Any dispute that can’t be resolved informally will be handled in the state or federal courts located in Arizona.

We may update these terms from time to time. We’ll update the “Last updated” date above when we do. Changes don’t apply retroactively to a project already under a signed agreement, unless we both agree otherwise.

Questions about these terms:

• Email: [email protected]
• Phone: +1 (832) 645-8594
• Address: 10120 S Avenue F, Yuma, AZ 85364, United States